Mitsubishi TV Service Questions

I get a lot of email about servicing Mitsubishi TVs. Here are some answers.

Q. My TV is broken, can you help?
A. I'm actually not a TV technician; I just mapped out the attributes of my TV. I'm a software guy and wouldn't want to open up my TV. So no, I can't help.

Q. How do I defeat the parental lock?
A. The correct answer is "see the user manual which explains how to do it" but I understand that not everyone has their original manual. If you really want to defeat the lock, and you have permission/authorization to do so (i.e. you aren't trying to defeat your parent's lock) then check out the unlock instructions.

Q. Where can I get parts, remotes or manuals?
A. There is an online Mitsubishi parts locator at

Mitsubishi Digital Electronics America, Inc (MDEA)
service/parts: 1-800-553-7278 (M-F:7am-4pm Pacific Time)
service/parts fax: 1-800-825-6655
Expect to pay between US$40 and $80 for the service manual depending on your TV.

Mitsubishi Electric Sales of Canada Inc
4299 14th Av, Markham, Ontario Canada
1-800-268-9828 (ask for parts dept)

Hardcopy (paper) service manuals can be ordered from

Online and hardcopy schematics can be ordered from
Sams Technical Publishing
2647 Waterfront Parkway Eats Dr
Indianapolis, Indiana 46214-2041

Remote controls and schematics can be ordered from
Eiger Electronics
3000 Lawson Blvd.
Oceanside, New York 11572-0508
Toll-Free: (877) 278-0170 ext. 105 / 112
Phone: (516) 536-9070 ext. 112
Fax: (800) 645-2200

Q. Where can I get my TV serviced?
A. In the US, Mitsubishi has an online referral page, or you can access it by touch-tone phone at 1-800-332-2119.

Q. Where can I find a dealer near me?
A. In the US, use Mitsubishi's online dealer locator.

Q. What's the best way to calibrate my TV?
A. I don't know since I've never done it. Check out Anthony W. Haukap's How to Calibrate a Television FAQ or the FAQ on Television Sets.

Q. Do you have codes for other Mitsu TVs?
A. Yes, I've catalogued other Mitsu service codes that people have sent me.

Q. Do you have codes for other TV manufacturers?
A. No, but I've seen them on the Web. Web links change all the time, so search with your favorite search engine. As of Jan 2001 there's a list at .

Q. Is there a list of other Web pages I can look at?
A. Probably lots of them -- Use your favorite search engine. However, two places to start:

Bob Page, Last changed: May 30, 2003